Staff complaints

This page is for staff wanting to make a complaints. If you are a student, Student complaints.

Curtin requires its staff, students, and affiliates to comply with the law and relevant codes of conduct. Staff are urged to voice any workplace concerns. Below are some steps outlined to help you resolve any issues that you might have encountered.

Try to resolve the issue yourself

The University provides various processes and resources online to help staff address common issues they may encounter.

If you can’t find what you’re looking for, consider talking to someone.

Talk to someone

Your supervisor is the main point of contact for any staff wanting to make a complaint about another staff member. If the person you are complaining about is your supervisor, you should contact the next most senior staff member.

Lodge a Formal Complaint

If you have tried to resolve the issue yourself, spoken to someone on a local level and your concerns have not been resolved, consider lodging a formal complaint.

The University accepts complaints can be made anonymously and will take reasonable measures to address them. However it is important that a complainant understands that this may have an impact on how effectively the University can deal with the complaint. There are difficulties in investigating anonymous complaints because the University is unable to seek clarification of the complaint or additional information about the complaint. This includes the ability to gather further information from the complainant, provide natural justice to those subject to the complaint and, where appropriate, update the complainant on the outcome.