Avenues for lodging a complaint

Complaints can be submitted to the Integrity Standards Unit in the following ways:

Complaints form

Submit through the online complaints portal using the complaints form

Email

Write

Submit in writing to: The ISU, GPO Box U1987, Perth WA 6845

External agencies

Curtin University recognises that there may be situations where a complainant may be:

External government agencies, such as the Ombudsman of Western Australia, provide an avenue for raising complaints and concerns, generally after a complaint has been made and dealt with by the University. Where complaints are referred to an external agency prior to their finalisation, either by the complainant or the university under a statutory authority, enquiries may be placed on hold or cease entirely.

OFFICER/AGENCY AND CONTACT DETAILSAREAS OF RESPONSIBILITY
Ombudsman Western Australia

The Ombudsman
PO Box Z5386
St George’s Terrace
PERTH WA 6831
Tel. (08) 9220 7555
Email: Mail@ombudsman.wa.gov.au
Email (Reportable Conduct Scheme): ReportableConduct@ombudsman.wa.gov.au
Website: https://www.ombudsman.wa.gov.au/
Receives and assists in the resolution of complaints received from people in Western Australia about the administrative practices of public sector agencies, such as State Government departments and statutory authorities, local governments, and public universities.

The office of the Ombudsman also monitor, oversee and review investigations undertaken by organisations into allegations of and convictions for, abuse of children involving any of the organisation’s employees. The Ombudsman may also at any time investigate matters of their own motion.
Equal Opportunity Commission

Albert Facey House
469 Wellington Street
PERTH WA 6000
Tel. (08) 9216 3900
1800 198 149
Email: eoc@eoc.wa.gov.au
Website:https://www.eoc.wa.gov.au/
Provides means of redress to individuals who allege sexual or racial harassment; or unlawful discrimination on grounds of sex, age, pregnancy, family status and responsibility, impairment, marital status, religious practices or beliefs, political viewpoint, gender history, or sexual orientation.
University Visitor

Governor of Western Australia
The Official Secretary
St George’s Terrace
PERTH WA 6000
Tel. (08) 9429 9199
Fax. (08) 9325 4476
Email: mail@govhouse.wa.gov.au
Website: https://www.govhouse.wa.gov.au
The Curtin University Act 1966 designates the Governor of Western Australia as the Visitor of the University with ” authority, as and when he thinks fit, to do all things that pertain to the office of Visitor.”
Fair Work Commission
Level 12, 111 St Georges Terrace
Perth, WA, 6000
Tel. 1300 799 675
Email: perth@fwc.gov.au
Website:https://www.fwc.gov.au/
The Commission is responsible for administering the provisions of the Fair Work (Registered Organisations) Act 2009 that deal with registration and accountability of unions and employer associations. This act outlines the standards to be met by registered organisations in relation to rules, financial reporting, elections, conduct of officers and other matters.Note: From 1 January 2014, a worker in a constitutionally covered business who reasonably believes that he or she has been bullied at work can apply to the Fair Work Commission for an order to stop the bullying.
Human Rights & Equal Opportunity Commission

GPO Box 5218
SYDNEY NSW 2001
Tel. (02) 9284 9600 / 1300 369 711
Email: paffairs@humanrights.gov.au
Website:http://www.hreoc.gov.au/
Established in 1986, the Commission is a national independent statutory government body. The Commission can investigate alleged discrimination on the grounds of race, colour or ethnic origin, racial vilification, sex, sexual harassment, marital status, pregnancy or disability. Human Rights education is a core responsibility of the Commission, along with the investigation and attempted resolution of complaints about breaches of human rights and anti-discrimination legislation.
Office of the Information Commissioner

Office and Postal Address:
Office of the Information Commissioner
Albert Facey House
469 Wellington Street
PERTH WA 6000
Tel. (08) 6551-7888
Email: info@foi.wa.gov.au
Website: www.foi.wa.gov.au
The Office of the Information Commissioner accepts applications relating to the Freedom of Information Act (WA) 1992 with particular regard to the processes that are available in relation to applications for access to documents and records of the University.
Public Interest Disclosure

PID Officer – Mr Steven Tamigi
Integrity and Standards Unit (ISU)
Building 100
BENTLEY WA 6102
Phone: (08) 9266 7400
Email: steven.tamigi@curtin.edu.au
The Public Interest Disclosure Officer deals with allegations about improper or corrupt conduct by the University, or an officer of the University. Disclosures made under the Public Interest Disclosure Act 2003 are confidential, and the person making the disclosure is protected from legal or other action.

The Public Interest Disclosure Act 2003 also provides for the following to receive public interest disclosures of information, according to the issue:

– The Corruption and Crime Commission
– The Ombudsman
– The Auditor General
– Police

Please refer to the PID Officer to obtain procedures relating to the University’s obligations under the Public Interest Disclosure Act 2003 (WA).
Corruption and Crime Commission

Level 5, 45 Francis Street
Northbridge WA 6003

PO Box 330
Northbridge Post Shop
PERTH WA 6865

Tel. (08) 9215 4888
Toll Free: 1800 809 000
Fax. (08) 9215 4884
Email: info@ccc.wa.gov.au
Website:www.ccc.wa.gov.au
The Corruption and Crime Commission (CCC) accepts and can investigate allegations of serious (corrupt or criminal) misconduct by Western Australian public officers. The CCC also monitors the reporting and subsequent investigation of serious misconduct by public sector agencies.
Public Sector Commission

Hale House
1 Parliament Place
West Perth WA 6005

Locked bag 3002
WEST PERTH WA 6872
Tel. (08) 6552 8500
Fax: (08) 6552 8501
Email: admin@psc.wa.gov.au
Website: https://publicsector.wa.gov.au
The Public Sector Commission (PSC) accepts and can investigate allegations of minor misconduct by Western Australian public officers. The PSC also monitors the reporting and subsequent investigation of minor misconduct by public sector agencies. Misconduct prevention and education programs for public officers are also delivered by the PSC.
Occupational health and safety incident reporting

Occupational health and safety incident reporting

If you wish to report incidents/hazards of a physical or psychological nature to Health, Safety and Emergency Management as an occupational health and safety matter, please use the Health and Safety Incident Reporting form.