Document delivery

The interlibrary loan and document delivery service assists academic staff and post-graduate students access resources required for study and research.

Where a book, a copy of a book chapter, a journal article, conference paper or thesis is needed that is not held within the Library collections, the interlibrary loan and document delivery service may be able to obtain it for you from another library.

The Library’s preference is to supply material electronically, however, this is sometimes not possible for licensing and copyright reasons. Where a hard copy is provided the item will need to be picked up from TL Robertson Library.

You may be able to borrow desired items in person at other Western Australian university libraries through the WA Reciprocal Borrowing Scheme. Please investigate this option before placing a document delivery request. Alternatively, you may recommend we purchase an item.

For document delivery requests from staff and students at Curtin’s Dubai, Malaysia, Mauritius and Singapore campuses or at Curtin partner organisations please contact your local library.

We endeavour to fulfil all document delivery requests as quickly as possible. Many requests are completed in a few days, but depending on the material sought the process may take up to two weeks or occasionally longer. Please feel free to contact us via email or phone to check on the progress of your request.

Document delivery eligibility

Placing a document delivery request

Ensure you are logged onto the Library catalogue with your OASIS credentials to access document delivery services and search the catalogue for your item.

If you have not found what you are looking for, tick the Include records not available online check box (under Filter my results in the right menu). This will allow you to view results for resources not currently held by Curtin Library. This will also populate some fields in the request form you will submit later in the process.

Item is listed in the Library catalogue

If you can locate the desired item, click on Not available online. Click Request through Document Delivery Service to open the request form.

Item is not listed in the Library catalogue

If you cannot locate the item in the Library Catalogue, you can access the Document delivery request form from the More… options in the top menu bar of the Library catalogue. From the menu displayed, click the Document Delivery link to access the form. Select the book or article button and enter the details of the item you require.

Then complete the following steps to place the request:

• Check the information in the request form is correct and ensure all mandatory fields marked with an asterisk are completed.
• Select your pickup location.
• Accept the copyright statement and place the request.

You will be notified via email when your request is available for collection.

Checking your requests

Whilst logged into the Library catalogue, you can check and locate your document delivery requests from the My Borrower Information menu in your account details.

Loan renewal requests

If you wish to renew books obtained for you by the document delivery service, please contact us before the due date. Renewals are at the discretion of the library that owns the book. You will be advised if your renewal request is successful.

Fines

Fines may be applied to overdue items, please ensure that items are returned by their due date. Renewals may be possible, please contact us before the due date.

Need help?

For assistance with placing a document delivery request, please contact your Faculty Librarian.

For general assistance with requests you have placed, please contact your campus Library or call +61 8 9266 7166.