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Your Complete Guide to OUA Support at Curtin

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Studying online at Curtin through Open Universities Australia (OUA) offers a unique and flexible learning experience. Whether you’re a seasoned online learner or new to the digital education landscape, Curtin is dedicated to supporting you throughout your academic journey. From IT tools to personal support, here’s a guide to help you make the most out of your online studies.

IT tools and guides

As an OUA student, you have access to a variety of online tools and resources to enhance your learning experience. Navigating platforms like Blackboard and activating your OASIS might seem daunting at first, but fear not – there are comprehensive guides available to make the process seamless. Check out Curtin’s IT tools and guides page for step-by-step guides and essential software for students.

Remember, if at any point you run into technical difficulties, Curtin’s IT support is just a click away.

Personal support

Studying online doesn’t mean you’re alone at Curtin. Whether you’re facing academic challenges or personal issues, Curtin’s Student Wellbeing Advisors are here to help. This free and confidential service is available to all Curtin students, including those enrolled through OUA.

Reach out by phone or email Monday to Friday. Even if you contact them after hours, your message won’t go unnoticed, and you’ll receive a prompt response the next working day.

Additionally, OUA provides free counselling services to further support your wellbeing.

Study skill support

Enhance your academic prowess with Curtin’s UniSkills program. Offering a range of online modules, UniSkills helps you build assignment skills, improve referencing, strengthens your critical thinking and more.

For one-on-one support, access our Peer Academic Mentoring program. Our Peer Academic Mentors (PAMs) are current Curtin students from a variety of disciplines and backgrounds, who are here to provide you with tips and advice so that you can excel in your studies. Our Mentors can assist with your academic skills development, Faculty or course specific skills and questions, Blackboard and OASIS help and more.

Course and enrolment support

Curtin Connect is your go-to hub for all things related to student services, support, and advice. Whether you need assistance with enrolment or seek course information, Curtin Connect has you covered. They also have a handy collection of OUA specific FAQs.

If you have questions related to Open Universities Australia, OUA also have student advisors available seven days a week via phone or live chat to provide you with enrolment and study planning support.

Disability support

If you have a disability, physical or mental health condition, or if you are caring for someone with a disability, you can access a range of support services and assistance through Curtin’s AccessAbility service to help you succeed at uni.

As you embark on your online study journey at Curtin through OUA, remember that support is readily available. From technical guidance to personal wellbeing, Curtin is invested in your success. Take advantage of the resources above, and make your online learning experience at Curtin a rewarding one.

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