Some students using a personal device may receive a Microsoft notification like the one below:
Sorry, but we’re having trouble signing you in.
AADSTS90002: Tenant f5d232b6-eb99-430c-a142 not found. Check to make sure you have the correct tenant ID and are signing into the correct cloud. Check with your subscription administrator, this may happen if there are no active subscriptions on the tenant.
Fix This Issue Now to Avoid Disruption
To fix this (or any Microsoft-related sign-in issues), you need to clear the licence and cached credentials on your device. Just follow the instructions in this guide.
Once you’ve completed the steps, sign back into your Microsoft apps with your current student account.
