We’re pleased to advise that the Directory Consolidation project which is a significant step forward in enabling more intuitive collaboration for students, successfully completed over the weekend. This has been a significant undertaking with all student identities and 24 million files requiring migration.
Highlights include:
- Access to Microsoft services restored by Saturday afternoon.
- All emails successfully migrated.
- All OneDrive files up to ~2 weeks ago successfully migrated.
We have encountered unexpected delays with some OneDrive files (including OneNote) which are continuing to sync the last 2 weeks of data. This means that for some students, files will appear to be missing or to be an old version of a document. Rest assured your data is safe and will appear as soon as the sync has finished.
Files will re-appear gradually as the sync continues, and we expect these updates to be completed by Sunday afternoon. If you have missing files or information, please re-check your OneDrive and OneNote periodically throughout the week.
If you have any concerns about this delay in syncing, please call 1300 222 888 and select Option 1 to reach our support team.
A new Microsoft security measure has been introduced and you will notice a new prompt when logging in to confirm your account. When this message is displayed, please select Confirm and you will be able to access your account as usual.
As a reminder, if you use an email application (e.g. Outlook), you will need to remove your Curtin profile and re-add it to the app to access your emails, and existing mail forwarding rules on your student account will have been disrupted and you will need to reinstate them.
If you have any questions about the Directory Consolidation project, please refer to emails sent on 2 October 2023 and 6 November 2023 or the OASIS news item for further information.
If you encounter any issues, please contact Curtin Connect on 1300 222 888 and select Option 1 or submit an online enquiry to reach our support team. Your input is valuable to us and will help us to continue to improve future projects, so we would appreciate it if you could take a few moments to share your feedback in our short survey.
We appreciate your patience and understanding throughout this process.
