Multi-factor authentication help

As part of Curtin’s ongoing commitment to strengthening cyber security and protecting our systems, data and personal information, multi-factor authentication (MFA) is being applied across some essential student applications.

Support for MFA

Download the user guides below to assist with setting up MFA on your devices:

Frequently asked questions

Find the answers to common MFA enquiries below:

What is multi-factor authentication (MFA)?

Multi-factor authentication (MFA) provides an extra layer of security that helps protect your account by requiring two forms of verification when logging in. This typically includes something you know (your password) and something you have (such as a mobile device for authentication).  MFA is widely used in many services like banking, email, and social media accounts.

Get Started with MFA

Setting up MFA is quick and easy. Installing the Microsoft Authenticator app on your phone or tablet is our recommended option and is available for Android and iPhone. 

Use the below guides to complete your setup:

Need Further Assistance?

If your issue persists after searching the FAQs and troubleshooting guides, please submit a SupportU request or contact Curtin Connect on 1300 222 888.