Managing stakeholders

Tuesday 29 October 2024

9am - 4:30pm

Curtin 137 St Georges Terrace, Perth WA 6000

Cost

$850 or $750 Curtin alumni, students and staff
Full series: $3850 or $3750 for Curtin alumni, students and staff

Note: If this program is rescheduled or cancelled, a full refund or credit note to use at another Executive Education program valued at the same price will be provided.

“The project stakeholder is sine qua non for the measuring of project success……To ensure a successful project, the project team must identify and engage all stakeholders, determine their requirements and expectation and manage their influence in relation to their requirements.”
^{(Buertey, Amofa and Atsrim, 2016)}

Proactively working to ensure effective stakeholder identification and engagement increases the chances of bringing the project in on time and budget.

This Masterclass in stakeholder best practice teaches you how to identify stakeholders and introduces you to a proven method for effective stakeholder management to drive business success.

This highly practical program is taught by Professor Fran Ackermann, an internationally recognised researcher and teacher in the field of business strategy.

Key takeaways

You will:
- Come away from the day with tools and techniques to identify your stakeholders and manage them effectively
- Come away from the day with the beginning of your stakeholder management plan. You will produce a map of your stakeholders, revealing the breadth of stakeholders, their relationships and effective management options.
- understand the need for stakeholder management in today’s global world – both those within and external to your organisation.
- recognise that active stakeholder management will increase your organisation’s chance of strategic success
- gain competency in key tools and techniques to support stakeholder identification and management
- identify and assess the impact of formal and informal relationships between stakeholders
- apply a systematic process for the management of stakeholders and produce a ‘map’ revealing the breadth of stakeholders, their relationships and management options
- learn to design effective stakeholder collaborations and acquire specific methods and frameworks for partner selection and management
- Understand that:
  - there are competing demands made by stakeholders
  - stakeholders view the world through many different lenses i.e. have different interests informed by their goals
  - stakeholders have varying levels and forms of power.

Who is this program for?

This program is ideal for middle and senior managers and executives from the private or public sector who are responsible for collaboration and making decisions about alliances and partnerships, including:

Stakeholder Managers, Engagement Specialists, Marketing Managers, Business Development, Team Leaders, Project Managers across the private, public and not for profit sectors.

It is also suitable if you’re interested in building on your existing knowledge of strategy and/or managing projects effectively.

Program schedule

Time	Title	Facilitator
9am	Welcome & overview of the day	Fran Ackerman
9am to 10.30am	Introduction to the benefits of effective stakeholder management Surfacing and categorising stakeholders	Fran Ackerman
10.30 am to 11.00am	Networking morning tea
11.00am to 12.30pm	Detecting, capitalising and managing stakeholder relationships – Going beyond the superficial understanding	Fran Ackerman
12.30pm to 1.15pm	Networking lunch
1.15pm to 2.30pm	Building an in-depth understanding of key stakeholders – What are their ‘lenses’, sanctions and support mechanisms	Fran Ackerman
2.30pm to 3.00pm	Networking afternoon tea
3.00pm to 4.30pm	Designing action packages to manage stakeholders Reflection on the dynamic behaviour of stakeholders Wrap up	Fran Ackerman

Resources

About the facilitators

Professor Fran Ackermann

Professor Fran Ackermann is a John Curtin Distinguished Professor in the School of Management. She is currently an Honorary Professor at Manchester University, an adjunct professor at Strathclyde University and has previously held positions at Bordeaux Business School, The University of Western Australia and Tilburg University. Professor Ackermann conducts industry-funded research projects for a number of organisations across the globe in industries such as transport, engineering, construction, Oil and Gas and health. Her areas of expertise encompass; systemic project risk, complex project management and strategy. She is regularly invited to undertake bespoke executive education programs based on her research and experience teaching in the US, MEA and the UK. She is a British Academy of Management Fellow, a senior editor of Decision Support Systems and has written extensively publishing 5 books, 30+ book chapters and over 80 peer-reviewed articles.

Managing stakeholders

Project management masterclass series

About the facilitators

Professor Fran Ackermann