Being a better client

Tuesday 8 October 2024

9am - 4:30pm

Curtin 137 St Georges Terrace, Perth WA 6000

Cost

$850 or $750 Curtin alumni, students and staff
Full series: $3,850 or $3,750 Curtin alumni, students and staff

Note: If this program is rescheduled or cancelled, a full refund or credit note to use at another Executive Education program valued at the same price will be provided.

Many organisations are turning to external vendors to help them deliver projects. Any time an organisation outsources something they don’t have the in-house skills to deliver, they become a client. A good client-vendor relationship can be the difference between the project being a success or a failure.

This masterclass will teach you what it means to be a good client and how your interactions with vendors can help ensure your project’s success. You’ll learn from Associate Professor Brad Carey, drawing insights from research, real life case studies and best practice examples. By the end of this class, you’ll know how to improve internal project management processes to achieve the best value on your projects.

Learning outcomes

Understand the importance of the client’s role in projects
Learn how to reduce risk on projects by improving procurement and project management processes
Learn to write better requests for proposals/quotations, leading to more successful projects
Learn to identify experts and utilise their expertise
Learn to improve reporting and communication processes, dramatically reducing administrative work
Appreciate the value created in the project chain, rather than just focusing on price.

Who is this program for?

Anyone in the public or private sector who works on projects involving collaboration between multiple organisations.
Anyone involved in the procurement of goods and services, or management of subcontractors and suppliers.
Owners and managers of small businesses in project-centric industries, such as construction, engineering, IT, etc.
Middle and senior executives responsible for improving project management processes and practices.
Professionals working in a project management office
Project management consultants.

Program Schedule

Time	Title	Facilitator
9:00am – 10:30am	Understanding the client’s role	Brad Carey
10:30am – 11:00am	Morning tea
11:00am – 12:30pm	Valuing solutions over specifications	Brad Carey
12:30pm – 1:15pm	Lunch
1:15pm – 2:30pm	Preparing better RFP/RFQs	Brad Carey
2:30pm – 3:00pm	Afternoon tea
3:00pm – 4:30pm	Delivering benefits through best value PM	Brad Carey

About the facilitator

Associate Professor Brad Carey

Associate Professor Brad Carey is the Director of the Curtin Project Management Program with research and consultancy experience in a wide range of industries. His research aims to improve project performance through the reduction of risk in project delivery. Associate Professor Carey has developed and implemented innovative procurement practices that reduce project risk and optimise value in the supply chain. His research and consultancy experience has seen him work with high profile clients all over the world, including Halliburton, John Holland, Raytheon, the US military, the State of Washington and more.

Being a better client

Project management masterclass series

About the facilitator

Associate Professor Brad Carey