Crisis by its very nature, whether organisational, community or national, is an unprecedented event. Such events typically cause confusion and uncertainty, with little time to plan and prepare, and leading employees to look to leaders for answers.
Organisations need to understand the nature and impact of a crisis event, and how to augment the leadership competencies required to tackle such an event. Organisational culture is key to creating an environment where people are important and proactive crisis management strategies, plans and actions, a priority. A crisis is the moment where leaders and businesses must rise to the occasion.
This two-day masterclass will allow participants to explore the tools, actions and leadership strategies to respond to the situation at hand. The workshop will focus on understanding the risks inherent in a crisis event, and the importance of proactive preparedness. Crisis management will be explored through a communication lens with critical roles such as corporate relations, human resources, health and safety and management more generally identified as key to effective crisis management.
About the facilitators
Dr Eileen Aitken-Fox
Dr Eileen Aitken-Fox is an expert and highly experienced industrial relations, people and culture, and organisational development professional. Eileen undertook a PhD in small business compliance and industrial relations with the Curtin Graduate School of Business, and is an experienced qualitative researcher.
As an industry professional, Eileen has worked in leadership roles in listed companies, higher education, and the not for profit sector. She has worked extensively in the Asia Pacific region, holding Managing Director accountability for an ASX listed organisation working across multiple countries and locations.
Eileen has extensive experience leading diverse and virtual teams as a business professional, and this experience underpins her theoretical skills and knowledge as a teaching academic.
Dr Katharina Wolf
Dr Katharina Wolf is an Associate Professor and Lead of the public relations program at Curtin University. Katharina has twenty years of communication and media experience, as an educator and practitioner. Her industry experience encompasses communication and research roles in Germany, Spain, the United Kingdom and Australia. Her research interests focus on community advocacy, civic engagement, diversity and employability. Katharina is passionate about student-centred and work integrated learning; a commitment that has been recognised with a number of local, national and international awards.
Dr James Earnest
James teaches and researches supply chain, operations and leadership discipline. James completed his PhD in post-conflict reconstruction in Kosovo and has worked in post-conflict countries for a decade. He has worked in public and private industries and the education sector, with expertise in project/program management, supply chain optimisation, logistics, procurement and operations management. James has more than three decades of experience, as a practitioner and academic. He considers himself as more of a ‘pracademic’, senior global procurement, logistics, contract, and project management consultant. James has experience in directing project management, logistics, procurement and supply chain operations in the manufacturing, housing, education, healthcare, utility, oil and gas (downstream), mining and humanitarian sectors (UN and NGOs).