What is the refund policy for a Curtin credential?

• If you wish to terminate your studies before completion of your Credential, you must notify Curtin by email at curtincredentials@curtin.edu.au.
• During the Credential Term, if you have experienced an adverse and unexpected event that has had a significant impact on your studies, you may apply for a refund or remission of fees by emailing curtincredentials@curtin.edu.au.
• If Curtin receives the cancellation request at least 48 hours before the commencement of your Credential, then Curtin may (at their discretion) issue you with a credit which you may use towards another Credential or agree for you to transfer your enrolment to another available session of your Credential. Any Credential fees held in credit are non-refundable and non-transferable to another person.
• Curtin will not otherwise offer a credit or refund if you change your mind within 48 hours of the commencement of your Credential. 
• If Curtin cancels a Credential you are entitled to receive either:
  • A full refund of your Credential Fees (less any fees paid for tuition or services already received, and subject to the return of all Credential materials upon request by Curtin); or 
  • A credit of Credential fees to be applied to another Credential. Any Credential fees held in credit are non-refundable and non-transferable to another person.