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How do I resolve the technical issues I am having with the Online Assessment Extension form?
UPDATED 06 SEP 2024
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9:00AM
If you are experiencing technical issues submitting an online assessment extension request, please try the following:
- Ensure you are using a supported browser such as Google Chrome, Safari or Mozilla Firefox (Internet Explorer or MS Edge should not be used).
- If you are using a MAC, ensure no special characters (e.g.' /' or ':' ) are included in the filename of any attachment. Keep the name of attachment simple, e.g. johnsmith.pdf
- Ensure you have disabled The Grammarly Browser extension on the site.
- If the list of assessments for a unit shows, but the assessment wanted is not listed, please check the Unit Outline. The application will need to be submitted under one of the listed assessments. It may be named differently or be part of a larger assessment. Once an assessment is chosen, you can enter in more information about the assessment in the additional assessment information box.
If you still encountering technical issues , please submit your issue using this webform. This will go directly to the system technical support team.